Ghana recorded 16,733 fraud cases across banks and payment providers in 2024, up from 15,865 the year before, according to the Bank of Ghana’s own data. Hubtel is putting that number, and the trust problem behind it, at the center of a new national conversation.
The company is launching the Digital Economy Forum, a recurring platform combining investigative documentary work with televised expert dialogue on the issues shaping Ghana’s digital economy. The first edition airs on JoyNews and Joy FM on July 22 at 8pm, under the theme “The Trust Crisis: Why Fraud Is Holding Back Ghana’s Digital Economy.”
The lineup is notable for who’s in the room. Bank of Ghana’s Head of Fintech and Innovation, Elhanan Owureku Asare, will appear alongside Ghana Association of Banks CEO John Awuah FCCA, e-Crime Bureau chairman Dr Albert Antwi-Boasiako, and a deputy director-general from the Cyber Security Authority.
That’s regulators, banks, and cybercrime enforcement in the same conversation, examining account compromise, social engineering, and weak dispute resolution as shared problems rather than issues each institution handles alone.
What makes this framing useful is that it treats fraud as an infrastructure and trust problem, not a customer education problem alone. The people who lose money to account compromise aren’t always careless. Sometimes the systems meant to protect them are the weak point.
Will you be tuning in on the 22nd? What’s the one fraud pattern you think this forum needs to address head on?
